![]() ![]() To address the gap, many stakeholders in finance and other departments are required to participate in multiple handoffs to get data organized, which can be time consuming, inefficient, and error prone. While ERP platforms are well equipped to house and handle massive amounts of financial data and transactions, they may be limited in their ability to transform customer interactions into GAAP-compliant financial records. ![]() With an effective platform and consistent enterprise-wide processes in place, organizations can reduce unnecessary tasks and work smarter to increase confidence in financial results, while freeing up capacity for better service and a more satisfied workforce. In this way, organizations can establish optimal workflows and continuously improve outcomes by practicing a regular and rigorous regimen of measuring results.įinance organizations are challenged by a highly manual and resource-intensive financial close process that introduces operational risks and could erode employee morale. The system should also be infused with HR transformation best practices and support operational reporting and analytics. It must integrate and link to those systems to streamline cross-enterprise workflows and fully utilize the legacy system investments made by the company. For this to work, the system must deliver a service layer that sits on top of existing HR and other systems. Instead of having to enter data in multiple siloed systems or toggling back and forth between platforms to initiate specific cross-functional workflows, the system is smart enough to automate the proper handoffs and approvals across key financial, HR, facilities, IT, and other enterprise platforms. This enables employees to have a ‘one-stop-shop’ for all transactions, whether it’s making a change to their tax withholding status or inquiring how to go on leave. A unified engagement platform brings efficiencies to an enterprise that transcend HR operations. ![]() By prioritizing work experience, companies can benefit from the productivity gains and innovations that result from a happy and more engaged workforce. Together, our teams can increase organizational transparency and collaborate to forge intelligent strategies that enhance your investments, create great experiences and unleash modern advancements to transform your business for today and tomorrow.Today’s workers expect an employee experience rivaling the digital interactions that are commonplace in their personal lives. KPMG and ServiceNow combine leading technologies, industry expertise, and intelligent design to help make your organization digitally savvy, interconnected, and easy to navigate. Working together we can help improve efficiency, reduce costs and unlock productivity, while enabling the flexibility needed to meet your evolving needs. KPMG professionals, along with ServiceNow can help to automate, modernize and consolidate your service management processes by creating visibility into your technology infrastructure. Companies across the globe are grappling with complex challenges surrounding growing demands for faster, more agile service delivery, improved employee experience, and changing service delivery environments across the front, middle and back office functions. ![]()
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